My White Zinfandel-swigging, poker-playing, 1940s music-loving, lead-foot-driving grandma recently turned 86. It’s hard to imagine. So, what do you get an 86 year old for their birthday? When I called her, I asked her. Our conversation went a little something like this:
Karen: “Hi, Nana! You’re having a birthday soon, huh? What would you like for a gift?
Karen: “Oh, Nana… Don’t I need to nail down that husband first?”
Nana: “Not really, sweetie. I’ve been watching that Maury show and none of them have husbands!”
Karen: “I was thinking something along the lines of a Sirius XM Satellite Radio so you can listen to your 1940s music all the time!”
Nana: “Honey, my fingers don’t work as well as they used to because of this damned Arthritis. I appreciate it but I don’t think it’s something I can really set-up. I do love the music though.”
At this point in the conversation I could have given up and sent her something unremarkable. Of course, I didn’t want to do that and I was convinced that, like me, once she experienced satellite radio, she would instantly love it. My only dilemma was figuring which product would be best for her.
Luckily, this is something I get to do every day. I talk to a wide variety of customers that have a wide variety of needs and it’s always fun to be able to figure out the best product for each specific situation.
In my grandma’s case I knew she’d want to listen at home, the radio had to be easy to set up and easy to operate. I instantly thought of the Tivoli:
The Tivoli is a great looking Sirius XM Satellite Radio. It is simple to set-up, but my 86 year old grandma wasn’t very tech savvy, so I wanted to be sure she’d be able to do it. I figured, if I could set it up with minimal effort and not have to bust out any screwdrivers or other tools, she’d be in.
I took a few pics just to show how easy it is.
E-mail me and let me know what your thoughts are: karen [at] tss-radio.com