TSS-Radio

    Sirius XM Radio Repair Services

    Radio Repair Information

    Satellite radios go bad. It's an unfortunate and unavoidable part of owning electronics. The good news is that at TSS Radio we have a capable and talented technician who can repair some of the most common issues that arise saving you the hassles of having to replace your set-up with all new equipment.

    If you are having issues with your satellite radio check below for radios and their associated repairs. To contact our technician, please send an e-mail to sales@tss-radio.com with as much detail on your problem as possible. Generally speaking, repairs cost $50 which includes the repair,any parts if needed, and return shipping to you.

    If you don't see your radio send us an e-mail anyway with a description of your problem and we will let you know if it's something we can repair.

    Stiletto 10/100 Repairs
    Stiletto 10/100
    • Replace Headphone Jack - If audio is missing on the left, right, or both channels.
    • Replace Cracked Screen - We usually can't replace the front plastic but will if the parts are available.
    • Volume Control Won't Operate (One or Both)
    • Replace Dial Assembly - For broken/non-responsive dial, buttons, or both. (when parts available)
    • Reflow Dock Connector - When signal can not be obtained with dock or antenna headphones but internal antenna does pick up signal
    • Repair Internal Antenna
    Stiletto 2 Repairs
    Stiletto 2
    • Replace Screen - We usually can't replace the front plastic but will if the parts are available
    • Volume Control Won't Operate (One or Both)
    • Replace Dial Assembly - For broken/non-responsive dial, buttons, or both.
    • Reflow Dock Connector - When signal can not be obtained with dock or antenna but internal antenna does pick up signal
    • Repair Internal Antenna
    Sportster 3/4/5/6/7, Starmate 3/4/5/6/7/8, and Stratus 3/4/5/6 Repair
     

    • Antenna Not Detected/Constant Acquiring Signal which can be temporarily resolved by pushing and pulling forward and backward on the radio can be repaird by resoldering the dock connection
    • No Power - Either No Power At All or Power Goes Out When Moved
    • Dead, Missing Pixel, Broken LCD screen - Replacable when parts available.
    Original Sportster/Replay Repairs
    Sportster 1/2
    • Antenna Not Detected / Acquiring Signal / Frozen Dog Logo - Bad Tuner - Must Replace Radio, Should Upgrade to Different Model
    • Same As Above, but Happens Due to Heat - Bad Tuner - Must Replace Radio, Should Upgrade to Different Model
    • Antenna Not Detected / Acquiring Signal When Radio is Moved - Can Usually be Fixed By Repairing Dock Connector
    • Flickering/Dead Backlight - Can repair both
    • Dead or Missing Pixels Screen - Can replace when parts are available
    Starmate 1/2 Repairs
     

    • Antenna Not Detected/Constantly Acquiring Signal - Can be repaired when parts are available
    • Bad Audio Output - Audio Output Jack has fallen into unit or is missing one or both audio channels (left, right or both).
    • Power Jack - Power goes out when power plug is manipulated or unit will not turn on.
    Tivoli Model Satellite Repairs
    • Power jack connection